Receptionist

Type: Permanent - Full time
Location: Montreal - Head Office
Department: President’s Office
Reports To:     Office Manager / Executive Assistant

Summary of Purpose:

This position is an integral part of the overall day to day operation of the Company.  The first point of contact to outside guests and customers, the receptionist will also provide high-level administrative support by handling information requests and performing administrative/clerical functions. The receptionist will work closely with the coordinators from all departments.

Responsibilities:

  • Answer telephone
  • Greet and directs visitors
  • Sorts and distributes office mail and receive and send all courier packages
  • Responsible for ordering all office supplies
  • Responsible for placing service calls
  • Responsible for coordinating all catering activities
  • Orders and cancels access cards as needed
  • Coordinating of training activities-invites, tracking, set-up etc…
  • Provides other related duties; administrative and clerical support as required.
  • Reporting Safety Information, Product Quality Complaint and Customer Feedback as per training on current procedures.

Qualifications and Key Competencies:

  • Bilingual both written and spoken is mandatory
  • 2-3 years’ experience in a similar position
  • DEC or equivalent experience required
  • Proficiency with Microsoft Office suite
  • Ability to work independently and manage time-multitasking required
  • Ability to keep information organized and confidential
  • Excellent interpersonal relations and demonstrated ability to work with others effectively
  • Self-starter, takes initiative and pays attention to detail
  • Ability to prioritize tasks based on relative importance and urgency
  • Experienced working with senior professionals in a fast-paced environment, often with tight deadlines
  • Experience in the pharmaceutical industry an asset

Supervision of Others:

None