Specialist, External Relations

Type: Permanent position
Location: Montreal - Head Office
Department: OCPI-President’s Office, Compliance, Legal
Reports To: Associate Director, External Relations

Summary of Purpose:

The External Relations Specialist is responsible for the identification and communication of emerging health policy changes (public and private) and for supporting the Canadian team’s engagement with key stakeholders.


  • Supports the Director, External relations in stakeholder engagement initiatives (both home office and customer facing)
  • Proactively identifies emerging government health policy changes and cost containment initiatives in the marketplace. Keeps the Canadian team up to date with the latest policies and trends pertaining to both public and private markets
  • Supports the stakeholder input process for HTA
  • Works with the Canadian cross-functional team and, as necessary, Global teams to support Canadian plans over the course of the product lifecycle
  • Develops a thorough and current understanding of key Public and Private drug reimbursement review processes in Canada. (e.g. CADTH, INESSS, Federal Plans, Provincial Public plans, Quebec, Key Private plans and Hospital environments)
  • Reporting Safety Information, Product Quality Complaint and Customer Feedback as per training on current procedures

Qualifications and Key Competencies:

  • Bachelor’s Degree in Science, Pharmacy or Law
  • 3-5 years of experience within the pharmaceutical industry in an external relations or market access capacity
  • Experience and success with stakeholder advocacy campaigns
  • Working knowledge of Canadian reimbursement pathways
  • Strong business analytics skills, understanding of commercial objectives and processes
  • Analysis of competitive intelligence and adapting plans accordingly
  • Current relationships with key external stakeholders across Canada is an asset
  • Awareness of current political leadership and government health policy trends
  • Past service on related IMC committees would be a valued asset
  • CNS-Mental Health, Nephrology, Digital Medicine experience would be valued
  • Results driven while modeling Otsuka values of professionalism, integrity, quality and respect in the work environment
  • Must balance independence and being a dedicated team player
  • Can budget and manage expenses to planned targets
  • Strong written, verbal and presentation skills
  • Embraces leadership opportunities and takes great pride in delivering and exceeding planned objectives
  • Creative mindset, with an accommodating and collaborative personality
  • Willingness to travel (approximately 20% of the time)

Supervision of Others:

No formal supervisory relationship


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